Frequently Asked Questions
Q: How will Neeuro’s brain training solution help children develop their mental capabilities at a faster pace?
Ans: Our solution enables children to develop their cognitive functions through fun and engaging methods. As cognitive skills such as focus, memory, decision-making, visual-spatial skills and responsiveness serve as the basis of a child’s mental capabilities, continuous brain training to improve these functions could lead to better academic performance as the child learns skills for a higher attention span and how to respond better to problem solving and language, etc.
Q: How long would I see the results?
Ans: The results differ from person to person. The intensity and consistency matters, and whether the games were being played properly is another factor. Typically, at least 15 hours of training is required before improvement can be seen.
Q: How do I know that I am/my loved one is improving in a cognitive skill?
Ans: Memorie provides progress reports, assessments and analytics that can be tracked over the period the user plays the training games. The user will be tasked to take an assessment at the beginning of the training programme, and that sets a benchmark to compare the results before and after the brain training. Additionally, the daily, weekly and monthly reports of the individual cognitive skills can be viewed to track the incremental progress over time.
Q: Is the SenzeBand safe to use?
Ans: The SenzeBand is certified safe to use and non-invasive. For years, brain-sensing technology has been safely used in medical and research institutions to better understand the human brain. The SenzeBand simply measures your brain activity and mental states, with no current or electromagnetic waves being sent into your brain. The Senzeband has been internationally certified with FCC, CE, RoHS and REACH.
Q: Who is this suitable for?
Ans: Our solution is suitable for a wide audience, starting from 5 years onwards. However, just as physical exercise won’t guarantee you complete immunity from a heart attack (though we hope it’ll never happen!), we cannot claim that using our solutions can fully cure any mental health issue or spare you completely from cognitive decline.
If you’re hoping to get Neeuro’s SenzeBand and Memorie for someone who already has a cognitive-related ailment or a brain condition, we recommend that you consult your/their doctor first.
Q: Do I need one SenzeBand for each person in my family, or is this device shareable?
Ans: The SenzeBand is shareable, but there will be no individual scores for you to track. Thus, the analytics for that account will not be useful. This is not ideal if you want to track your individual performance accurately. We recommend that you consider adding an extra user login to have more than one person use it. Just leave us a message if you’re interested in getting an extra user login!
Q: Is there a minimum device requirement?
Ans: Yes. the minimum requirement are as follows:
- 4GB RAM
- Bluetooth 5.0 & above
- Android version 8 or IOS 13.0 & above
for tablets and smartphones for smooth usage of Memorie 2 app.
Mobile phone models such as:
• Apple: iPhone 5 and higher, iOS 8 and above.
• Samsung Tab S3 2017 and higher, running Android OS Lollipop 5.0 and above.
• XiaoMi Mi 2 and above, running Android OS Lollipop 5.0 and above.
Tablet models such as:
• iPad 3rd Gen, 4th Gen, iPad Mini, Mini 2, Mini 3, Air, Air 2 and higher, iOS 8 and higher.
• Samsung Galaxy Tab 4 and Note 10.1 and higher, running Android OS Lollipop 5.0 and above.
• XiaoMi Mi Pad and above, running Android OS Lollipop 5.0 and above.